Instacart (Maplebear Inc. d/b/a Instacart) uses AI-assisted tools as part of our hiring process. This notice explains how these tools work, what data is involved, and your rights. 

If you are applying for a position based in New York City, please be advised that this notice is made available on Instacart’s careers site at least ten (10) business days before these tools will be used in the evaluation of your application, as required by NYC Local Law 144. By submitting your application, at least ten (10) business days will have elapsed since this notice was first made available to you. 

Tool 1: Greenhouse Real Talent

Instacart uses Greenhouse's Real Talent technology as part of our hiring process.

What Real Talent Does

Real Talent includes two capabilities that may be used during the review of your application:

• Fraud Detection — Analyzes digital identifiers associated with your application (such as IP address, email address, and phone number) through IPQualityScore to identify potential application fraud or misrepresentation.

• Identity Verification via CLEAR (Optional) — If enabled for the position you are applying to, you may be invited to verify your identity through CLEAR. CLEAR is an independent identity verification service. Participation is entirely voluntary and is not required to be considered for any role.

How Decisions Are Made 

Real Talent provides decision-support information to Instacart's recruiting team. No candidate is automatically rejected or advanced based solely on Real Talent outputs. All hiring decisions are made by human recruiters who review Real Talent's signals alongside other application materials. The key factor Real Talent considers is application integrity signals — specifically, digital identifiers associated with your application (such as IP address, email address, and phone number) analyzed to identify potential fraud or misrepresentation.

Data Collected & Retention 

• Fraud Detection: Digital identifiers (IP address, email, phone) are analyzed by IPQualityScore, which is configured for zero-day retention. Fraud signal results are stored within Greenhouse subject to Instacart's data retention policies. 

• CLEAR (if used): CLEAR collects biometric data (such as a selfie and government ID image) directly from you under its own terms. Instacart and Greenhouse never receive, store, or access your biometric data — only a pass/fail verification result. CLEAR retains biometric data per its Member Terms: 3 years from last interaction in Illinois, 2 years in Texas. You may request deletion at any time by contacting privacy@clearme.com. 

Instacart does not permit Greenhouse or IPQualityScore to use your personal data for AI model training. 

Your Right to Request an Alternative Process — Real Talent

To request that your application be reviewed without the use of Real Talent’s automated fraud screening, , please contact CandidateQuestions@instacart.com.  Note that opting out will not negatively affect your consideration for the role.

Tool 2: Metaview AI Application Summarization

Instacart uses Metaview (Metaview Labs Inc.), a third-party AI tool integrated with Greenhouse, to generate AI-assisted summaries and documentation of candidate application materials to support recruiter and hiring manager workflows.

What Metaview Does

Metaview accesses candidate application data through the Greenhouse API and uses generative AI to produce summaries of that data. These summaries are used by Instacart's recruiting team and hiring managers as part of their review of your application and may inform hiring decisions.

How Decisions Are Made

Metaview-generated summaries are reviewed by human recruiters and hiring managers alongside original application materials. No candidate is automatically rejected or advanced based solely on Metaview outputs. All hiring decisions are made by human reviewers.

Data Collected & Retention — Metaview

Metaview receives candidate personal information through the Greenhouse API, including names, contact information, resumes, application materials, and recruitment-related notes and documentation. Metaview retains candidate data for 4 years. Instacart is contractually prohibited from permitting Metaview to use candidate data for AI model training.

Your Right to Request an Alternative Process — Metaview

To request that your application be reviewed without Metaview's AI-assisted application summarization, you may opt out using the following link after submitting your application [https://my.metaview.app/applications/opt-out?organization=3c3084f7a2]. This will clear any existing AI scores and prevent further Metaview AI processing of your application. Opting out will not negatively affect your consideration for the role.

Data Source & Type Disclosure 

The data used by Real Talent and Metaview is sourced from: (1) information you provide in your application through Greenhouse; (2) technical identifiers collected automatically during the application session; and (3) if applicable, identity data you provide directly to CLEAR. 

California Residents: Biometric data (if CLEAR is used) constitutes sensitive personal information under the California Consumer Privacy Act. You have the right to limit the use and disclosure of sensitive personal information. For more information, see Instacart's Job Applicant Privacy Notice.

Under the California Consumer Privacy Act, you have the right to opt out of the use of automated decision-making technology (ADMT) — including Metaview's AI-assisted application summarization, to the extent these produce a score, rank, classification, or summary that materially influences a hiring decision affecting you. 

To request that your application be reviewed without Metaview’s AI-assisted application summarization, opt out using the following link after submitting your application [https://my.metaview.app/applications/opt-out?organization=3c3084f7a2]. Note that opting out will not negatively affect your consideration for the role. 

Colorado Residents: If you are a Colorado resident, Instacart's use of Metaview constitutes use of an automated decision-making system in connection with a consequential decision affecting your employment. Under the Colorado AI Act, you have the right to: (1) receive this notice of the use of an AI systems in the hiring process; (2) request human review of any decision made with substantial reliance on Metaview’s outputs; and (3) receive a plain-language explanation of the principal reasons for an adverse employment decision, including the degree to which these tools outputs contributed and the data categories used, and to request human reconsideration of that decision.  To exercise these rights, contact CandidateQuestions@instacart.com. 

To request that your application be reviewed without Metaview’s AI-assisted application summarization, opt out using the following link after submitting your application [https://my.metaview.app/applications/opt-out?organization=3c3084f7a2]. Note that opting out will not negatively affect your consideration for the role. 

Connecticut Residents: If you are located in Connecticut, this notice also satisfies Instacart's pre-decision notice obligation under Connecticut SB 5.

Illinois Residents: CLEAR's identity verification involves the collection of biometric identifiers. CLEAR operates as an independent data controller and obtains written consent directly from you before collecting any biometric data. Your biometric data will not be sold, leased, traded, or otherwise used for profit. You may contact CLEAR at privacy@clearme.com regarding your biometric data rights. Participation in CLEAR's identity verification is entirely voluntary. Declining to participate will not affect your eligibility for or consideration for any role at Instacart. 

Instacart uses the following AI tools in connection with the hiring process for this role. This notice is provided as required under the Illinois Artificial Intelligence Video Interview Act, as amended by HB 3773, and the Illinois Human Rights Act (IHRA). Note that opting out will not negatively affect your consideration for the role. 

You have the right to: (1) be informed before AI tools are used in your application; (2) request accommodation or an alternative review process; and (3) request, after a decision is made, the characteristics the AI tool assessed in your application. To exercise these rights or to request accommodation, contact CandidateQuestions@instacart.com.

Pursuant to the Illinois Human Rights Act, the use of AI in hiring decisions does not relieve Instacart of its obligations under the IHRA. Any concerns about discriminatory use of AI tools in the hiring process may be directed to the Illinois Department of Human Rights.

Washington and Texas Residents If you are a resident of Washington or Texas, CLEAR's identity verification process may involve the collection of biometric identifiers. As with Illinois residents, CLEAR operates as an independent data controller and collects biometric data directly from you under its own terms. Instacart and Greenhouse do not receive, store, or access your biometric data. You may contact CLEAR at privacy@clearme.com to exercise your biometric data rights under applicable Washington or Texas law. Note that opting out will not negatively affect your consideration for the role.

If You Are Not Selected  

If you are not selected for this role and the outputs of Real Talent or Metaview were a material factor in that decision, you have the right to receive a plain-language explanation of: (1) the principal reasons for the decision; (2) the degree to which these tools’ outputs contributed; and (3) the categories of data used. This right applies to candidates in Illinois, Colorado, and Connecticut. To request this explanation after receiving a rejection notice, contact CandidateQuestions@instacart.com within 30 days of the rejection.

Questions or Concerns? Contact Instacart's Recruiting team at CandidateQuestions@instacart.com.